|
|
|
- Are the products made from recycled materials? Yes, all of our paper and card substrates are manufactured from at least 50% recycled material. Upon request, we can furnish a substrate with a higher percentage of recycled content.
- Can I specify what type of flowers for an item? --- Ordinarily you cannot. We have based our costs on a colorful array of flowers and it would probably deplete our inventory of a particular species to offer this service.
- Can I change the border color within the job? Yes, but you must have a minimum of 100 pieces per border color.
- Can I have my logo done in four-color process? Of course. All of our products are printed by the digital process and hence, 1 or 1000 colors is the same low price.
- What should the art be? Just supply us with a high resolution JPEG file, or even better, a vectorized files such as one created in Adobe Illustrator. If in doubt, just email us what you have and we’ll let you know if there is any additional charge.
- Can I get a customized bookmark in a different size? You certainly can. We are always glad to hear your ideas for a custom product and provided you with a quote for your project.
- Do you ship over-runs? No, we have neither over-runs nor under-runs. As all our products are hand made, we are very capable of shipping exact quantities.
- What is the best time of the year for fresh flowers? Spring and early summer are when we gather most of our flowers. Because we are in Maine, spring tends to run a little late, but when it does arrive the colors are spectacular. Our special pressing and storage system allows us to retain the majority of these brilliant colors for up to 18 months.
- How long is turnaround? Almost any size order can be shipped in 5 working days after approval of art. Large orders may take longer.